Thriving through cultural differences

"You’re wrong" "It doesn’t work like that"  "I don’t agree with you" 

These were just some of the challenges I received on the first morning of a three day training programme I was delivering.  All came from one participant.  She was very loud, assertive and began to dominate proceedings.  The more she challenged the more my other participants became quieter – especially the Japanese guy on the front table who had not uttered a word.

‘Black Box Thinking’ by Matthew Syed revisited

We recently reviewed the book Black Box Thinking by Matthew Syed. 

Two unrelated events have encouraged us to write a little more about this excellent book.